We will usually ship within 3 business days of receiving cleared payment.
We ship items to all over the world by airmail, but we suggest you use registered airmail if you are in Asia, South America, Africa, Island Nation or the Country which is suffering blizzards, storm, worker strike etc…
*We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
Registered Airmail: Free, the shipping time is 10-60 days (please see the Shipping Terms)
EMS/DHL: Express delivery, it usually takes less than 7 days to advance Country.
Customer satisfaction is very important and our feedback rating reflects this satisfaction. If you have any questions, our Customer Service staffs welcome you to email or call us. We strive to answer all questions and resolve any problems as quickly as possible.
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
Please email us before leaving any negative feedback or open any dispute.
We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.